Senior System Administrator

US-MD-Annapolis Junction
ID
2017-5832

Overview

ASRC Federal - Vistronix is a national security solutions provider specializing in transforming big and complex data sets into mission critical intelligence.  Ingesting, processing, and exploiting Big Data is at the core of everything we do: Cyber & SIGINT Operations, C4ISR & Multi-INT Processing, and Enterprise & Open Source Analysis.  As a national security middleweight, we have a passion for our customers' mission and value ingenuity, agility, speed, and the ability to think and deliver at scale.  For more information, visit www.vistronix.com.

 

ASRC Federal - Vistronix is currently seeking an experienced System Administrator for a role on one of our subcontracts.  This full time position affords the successful candidate the opportunity to work in an engaging, high-tech development environment, working with an excellent team and customer base. 

 

Qualifications

The System Administrator shall have the following labor category qualifications:

  • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a Bachelor’s degree.
  • Five (5) years of additional SA experience may be substituted for a Bachelor’s degree.
  • Provide support for implementation, troubleshooting and maintenance of IT systems. 

  • Manage the daily activities of configuration and operation of IT systems. 

  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. 
  • Provide assistance to users in accessing and using IT systems.

  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 

  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. 

  • Provide support for the escalation and communication of status to agency management and internal customers. 

  • Optimize system operations and resource utilization, and perform system capacity analysis and planning. 

  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process.

  • Provide in-depth experience in trouble-shooting IT systems. 

  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. 

  • Provide detailed analysis and feedback to management and internal customers for escalated tickets. 

This position requires an active Security Clearance.

 

Positions require a Top Secret security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph.  Clearance and polygraph processing will be completed by the U.S. Government.

 

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers.  All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

 

 

 

 

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