ServiceNow Developer

US-MD-Annapolis Junction
ID
2017-5828

Overview

ASRC Federal - Vistronix is a national security solutions provider specializing in transforming big and complex data sets into mission critical intelligence.  Ingesting, processing, and exploiting Big Data is at the core of everything we do: Cyber & SIGINT Operations, C4ISR & Multi-INT Processing, and Enterprise & Open Source Analysis.  As a national security middleweight, we have a passion for our customers' mission and value ingenuity, agility, speed, and the ability to think and deliver at scale.  For more information, visit www.vistronix.com.

 

ASRC Federal - Vistronix is currently seeking an experienced System Engineer for a role on one of our subcontracts.  This full time position affords the successful candidate the opportunity to work in an engaging, high-tech development environment, working with an excellent team and customer base. 

 

Responsibilities

Analyzes user’s requirements, concept of operations documents, and high level system architectures to develop system requirements specifications. Analyzes system requirements and leads design and development activities. Guides users in formulating requirements, advises alternative approaches, and conducts feasibility studies. Provides technical leadership for the integration of requirements, design, and technology. Incorporates new plans, designs and systems into ongoing operations. Develops technical documentation. Develops system Architecture and system design documentation. Guides system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans. Interacts with the customer regarding Systems Engineering technical considerations and for associated problems, issues or conflicts. Ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility. Communicates with other program personnel, government overseers, and senior executives. Candidate may be required to respond to after-hours requests as required in a 24 x 7 environment.

 

The candidate will configure/customize the ServiceNow system to fulfill customer requirements. This includes building service requests from customer requirements, requested items and other associated tasks, analyze and fully understand disparate user requirements and current procedures in order to improve system capabilities, create requirements definitions and technical specifications documentation, use workflows to manage data flow from the customer to the support teams providing the service, use scripting tools and ServiceNow functionality to automate rote tasks being done in ServiceNow, perform integrations and process automation, load, manipulate and maintain data between Service-now and other systems, generate views and reports as needed, automate process workflows and address scheduling limitations throughout the development and delivery of the in-house ServiceNow roadmap, perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application, regularly assess existing ServiceNow usage and recommend forward evolution of capabilities to maximize their use within the development environment, regularly update ServiceNow within the vendor’s release schedule, i.e. patches and hotfixes, be competent with ITIL/ITSM processes, working knowledge of CSS and other web technologies, and detailed knowledge of ServiceNow’s implementation of JavaScript.

Qualifications

Candidate must meet the following labor category requirements:

  • Seven (7) years experience in programs and contracts of similar scope, type and complexity is required.
  • Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelor’s degree.

This position requires an active Security Clearance.

 

Positions require a Top Secret security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph.  Clearance and polygraph processing will be completed by the U.S. Government.

 

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers.  All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

 

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