Enterprise Management System Administrator

US-MD-Annapolis Junction
ID
2017-5749

Overview

ASRC Federal - Vistronix is a national security solutions provider specializing in transforming big and complex data sets into mission critical intelligence.  Ingesting, processing, and exploiting Big Data is at the core of everything we do: Cyber & SIGINT Operations, C4ISR & Multi-INT Processing, and Enterprise & Open Source Analysis.  As a national security middleweight, we have a passion for our customers' mission and value ingenuity, agility, speed, and the ability to think and deliver at scale.  For more information, visit www.vistronix.com.

 

ASRC Federal - Vistronix is currently seeking an experienced Enterprise Management System Administrator for a role on one of our subcontracts.  This full time position affords the successful candidate the opportunity to work in an engaging, high-tech development environment, working with an excellent team and customer base. 

Qualifications

Labor Category Requirements:

  • Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a Bachelor’s degree. 

Labor Category Capabilities:

  • Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.;
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems;
  • Provide support for the escalation and communication of status to management and internal customers;
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning.

Job Specific Responsibilities Include:

  • The SA should possess strong Linux skills while experience CentOS and Fedora is desired.

     

  • Experience with the installation, configuration and administration of common IT enterprise management systems, such as HP Openview, ServiceNow, Remedy, Solarwinds, and Splunk is a plus.

     

  • Responsibilities include operating within certain EMS applications (ex. ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), others)

     

  • Responsible for assisting with all applications patches, IAVAs, installations, upgrades and integrations

     

  • Coordinates installation of software upgrades and/or service packs. Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, new functionality, enhancements or error correction.

  • Administrating day-to-day IT systems to include system availability, configuration changes, and patching

     

  • Planning and coordinating configuration and change management procedures and schedules

  • Ensuring that backups and replication activities have been accomplished per schedule.

     

  • Providing support to IT systems including: day-to-day operations, monitoring and problem systems

     

  • Providing second level problem identification, diagnosis and resolution of problems.

     

  • Maintaining and enhancing knowledge articles.

This position requires an active Security Clearance.

 

Positions require a Top Secret security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph.  Clearance and polygraph processing will be completed by the U.S. Government.

 

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers.  All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

 

 

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