Remedy Systems Engineer

US-DC | US-OK-Oklahoma City | US-NJ-Egg Harbor Township


ASRC Federal is a technical, professional services company providing state-of-the-art solutions to government and commercial clients. Our services include custom-engineered solutions that integrate with the latest technology, resulting in advanced information technology systems; business and management consulting services to assess client needs and reengineer processes; and strategic and tactical program expertise to support continuity and provide comprehensive oversight for mission-critical initiatives.


We partner with government agencies that require development of systems, such as end user services, asset management, network deployment and engineering services, power and energy management solutions, portal applications, command and control, and geospatial information systems (GIS) to operate more efficiently and profitably.


As an emerging IT consulting and strategic outsourcing leader, we're always looking for exceptionally bright and motivated people to join our team. We are thought leaders in our market space - providing comprehensive solutions to our clients, throughout the enterprise. If you are looking for an opportunity to use your skills in new ways, in an environment that promotes free thinking, presents positive challenges, and makes real impact - ASRC Federal is the place for you.


We are currently seeking a Remedy Systems Engineer to work on-site in the Washington, D.C. metropolitan area/ Oklahoma City, OK / or Atlantic City, NJ.


  • Provide System Administration Services on Remedy tracking system
  • Perform data analysis, as well as, troubleshoot and correct application-created data anomalies and corrupt database tables sites.
  • Have a working knowledge of Remedy or maintenance tracking systems used in the tracking of all software related trouble reports, change proposals and fleet assistance request actions.
  • Provide advanced technical support and administration of systems including but not limited to VMWARE ESX Server, LINUX, UNIX, and Windows environments.
  • Administer and configure all versions of VMware virtual software and infrastructure.
  • Must possess the ability to troubleshoot issues via remote access using SSH.
  • Works Closely with senior computer specialists to ensure customer satisfaction.
  • Demonstrate a solid understanding of networking protocols TCP/IP, DNS, SFTP, HTTP, SSH.
  • Demonstrate a working knowledge with various storage technologies such as SAN, NAS, or RAID.
  • Create and modify technical documentation. 


  • 3 years of experience in the principle responsibilities listed.
  • Bachelor’s Degree in Computer Science or other engineering discipline
  • Experience with Remedy Ticket through the Remedy system on submissions and status for technical support
  • Self-motivated with an ability to learn quickly.



  • Knowledge and experience with government clients/environments


Candidates will be subject to a government background investigation and must meet eligibility criteria for access to classified information. U.S. Citizenship is required.


All employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, creed, ancestry, marital status, non-job-related handicap or disability, veteran status, or any other legally protected status.


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