Senior System Administrator

US-MD-Annapolis Junction
ID
2016-3460

Overview

ASRC Federal - Vistronix is a national security solutions provider specializing in transforming big and complex data sets into mission critical intelligence.  Ingesting, processing, and exploiting Big Data is at the core of everything we do: Cyber & SIGINT Operations, C4ISR & Multi-INT Processing, and Enterprise & Open Source Analysis.  As a national security middleweight, we have a passion for our customers' mission and value ingenuity, agility, speed, and the ability to think and deliver at scale.  For more information, visit www.vistronix.com.

 

ASRC Federal - Vistronix is currently seeking an experienced System Administrator for a role on one of our subcontracts.  This full time position affords the successful candidate the opportunity to work in an engaging, high-tech development environment, working with an excellent team and customer base. 

 

Responsibilities

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.  Manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.  Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.  Provides support for the escalation and communication of status to agency management and internal customers.  Provides support for the dispatch system and hardware problems and remains involved in the resolution process.  Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Qualifications

  • Ten (10) years experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
  • Bachelor’s degree in a technical discipline from an accredited college or university.  Five (5) years of additional System Administrator experience may be substituted for a Bachelor’s degree.

Required Skills:

  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Provides in-depth experience in troubleshooting IT systems.
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
  • Provides detailed analysis and feedback to agency management and internal customers for escalated tickets.
  • Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
  • Provides support for the escalation and communication of status to agency management and internal customers.
  • Optimizes system operations and resources utilization, and performs system capacity analysis and planning.
  • Provides support for implementation, troubleshooting, and maintenance of IT systems.
  • Manages the daily activities of configuration and operation of IT systems.
  • Provides Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems.
  • Provides assistance to users in accessing and using IT systems.

This position requires an active Security Clearance.

 

Positions require a Top Secret security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph.  Clearance and polygraph processing will be completed by the U.S. Government.

 

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers.  All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

 

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